Liveoak Woodworx LLC

FAQ

Frequently Asked Questions

Do you have a showroom or a local retail location?
We do have a small area in our shop where we display items for sale. We also frequent local shows in the area and sell our handmade home decor items there.
Do you offer delivery or pickup?

Yes, we can ship any small item via USPS or you can pickup the item if you want! We also offer delivery if you are local to the Bryan / College Station, TX area.

Do you require a deposit for custom work?

Yes, we require a 50% deposit for all custom orders. This covers materials and designing your item. This deposit is not refundable should you cancel once the process begins.

Do you take custom orders?

Yes! We would be more than happy to give you a quote on a custom furniture piece! Just contact us through our contact form! 

What is the average lead time for a custom piece?

Lead times usually depend on availability of materials and the amount of work in line, but the average turn around is typically 3 -4 weeks.

What is your return policy?

Our general policy is that all sales are final. However, if you have an issue with a piece, please contact us as soon as possible! 

What services / items do you NOT provide?

We do not repair or refinish furniture or build kitchen cabinets. 

What type of wood do you use?

We typically use American black walnut, maple, cherry, padauk, purple heart, cedar, pine, and many others. The wood type will be discussed during the quote phase!

What types of items do you build or what services do you provide?

We build cutting boards, charcuterie boards, coasters, and many more home decor items as well as custom furniture pieces at the customer’s request.

We also offer custom laser engraving on any cutting board, charcuterie tray, or coasters that we make. See the online store for what we have in stock.

When will my order ship?

For in stock items, the typical ship time is 3 – 4 business days. For any custom work, including laser engraving on a stock item, the typical turn around is 5 business days!